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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

385,533

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 385,533 unfiltered, unedited reviews

5 out of 5 Stars
Would Recommend

Made the experience very easy an was very quick to close on everything. Everything was explained in detail super friendly and answered all my questions with straightforward easy to understand answers an was very quick to respond

headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
Would Recommend

Everyone that we worked with a Veterans United was knowledgeable, friendly, helpful and attentive. This was our first home buying experience and the entire team took the time to teach us about the process not just tell us what to do.

headshot image of Tyson Brockmeier

Loan Officer: Tyson Brockmeier

NMLS# 1278273

5 out of 5 Stars
Would Recommend

The whole team was amazing from the start. Every question I had was answered, sometimes before I even had a chance to ask. Every step was easy because of the guidance of this skilled team. Thank you for making this process better!

headshot image of Jon Ouk

Loan Officer: Jon Ouk

NMLS# 1723683

5 out of 5 Stars
Would Recommend

Buying a home was easy.

headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
Would Recommend

The whole team was very helpful and understanding , I

headshot image of Vishal Patel

Loan Officer: Vishal Patel

NMLS# 1233368

5 out of 5 Stars
Would Recommend
Photo submission from Sarah M.

Our experience with Tommy Purk was nothing short of fantastic. My fiancé and I cannot fully begin to express our gratitude for his and Thomas Sutton’s services. Tommy and Thomas managed to exceed all of our expectations and are truly rare gems in this field. It’s not often that you work with a loan team only to feel like great friends by the end of it.

One of Tommy’s absolute standout qualities is his ability to problem-solve. He quickly and creatively addressed several unavoidable setbacks during our home-buying process. If it weren’t for his out-of-the-box thinking, bias for action, and adaptability, I truly don’t think we could have closed as quickly or smoothly. Tommy was extremely dedicated to helping us overcome our unique obstacles. Tommy enthusiastically rose to every challenge, a highly valuable trait for a Loan Officer and something that sets him apart from most others in the industry.

On top of that: Tommy’s regular communication, expertise on ALL loan types, and patience were all top notch, A+.
He truly goes above and beyond for his clients.

Thank you to Tommy and Thomas (who was equally amazing to work with) for your unwavering support and help getting us into our dream house! We will definitely be using Tommy and his team in the future and referring all of our friends and family to them.

headshot image of Tommy Purk

Loan Officer: Tommy Purk

NMLS# 1222488

5 out of 5 Stars
Would Recommend

I highly recommend Veterans United Home Loans to anyone in search of a home purchase. They are behind you, helping you through the whole process from the very beginning up to closing. They are quick to respond to any question you may have and help you through the whole process anyway they can. Such professionalism and high level of customer service is a plus we as the buyer can benefit from. You will not be disappointed.

headshot image of Joshua Dugo

Loan Officer: Joshua Dugo

NMLS# 2340168

5 out of 5 Stars
Would Recommend
headshot image of Tommy Heller

Loan Officer: Tommy Heller

NMLS# 2053002

5 out of 5 Stars
Would Recommend

Everyone a VU was exceptional. I do think the VA home inspector should have been more strict than lenient towards the sellers. Some things should have been fixed before they could sell. Now we have to fix a get rid of some things. Overall very happy with house.

headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars
Would Recommend
headshot image of Mike Smith

Loan Officer: Mike Smith

NMLS# 2026784

4.5 out of 5 Stars
Would Recommend
headshot image of Adam Craig

Loan Officer: Adam Craig

NMLS# 1726012

4.5 out of 5 Stars
Would Recommend
headshot image of Aaron Brooks

Loan Officer: Aaron Brooks

NMLS# 1003530

5 out of 5 Stars
Would Recommend
headshot image of Nick Haller

Loan Officer: Nick Haller

NMLS# 1881472

5 out of 5 Stars
Would Recommend

Dan and Bryan are top notch. You guys made the complicated process of buying a house easy for my family. Hopefully we don’t have to buy a house for a while, but when we do I’ll be giving you guys a call.

headshot image of Dan Davis

Loan Officer: Dan Davis

NMLS# 59622

5 out of 5 Stars
Would Recommend
headshot image of Brett Metcalf

Loan Officer: Brett Metcalf

NMLS# 2351958

5 out of 5 Stars
Would Recommend

Please share my "private sout out"
On your review page, as it truly expresses how we feel.
Absolutely a problem free and wonderful experience for sure!

headshot image of Emmy Fry

Loan Officer: Emmy Fry

NMLS# 2341610

5 out of 5 Stars
Would Recommend

You have the best team any buyer could have. Thank you

headshot image of Corey Sublett

Loan Officer: Corey Sublett

NMLS# 1559322

5 out of 5 Stars
Would Recommend

Rating: ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️In recounting our home buying journey, Veterans United emerges as the epitome of professionalism and expertise. Their unwavering dedication and commitment elevated our experience to unparalleled heights. Through transparent communication, they ensured we were active participants in every phase, alleviating the typical stress associated with such transactions.What truly set Veterans United apart, however, was their genuine warmth and accessibility. Their team exuded an authentic desire to understand our unique needs, fostering a relationship built on trust and mutual respect."Veterans United isn't just a mortgage provider; they're architects of dreams, crafting pathways to homeownership with expertise, integrity, and unwavering support."

headshot image of Christopher P. Solomon

Branch Manager: Christopher P. Solomon

NMLS# 796629

5 out of 5 Stars
Would Recommend
headshot image of Alex Tuttle

Senior Loan Officer: Alex Tuttle

NMLS# 1847326

5 out of 5 Stars
Would Recommend
headshot image of Carrie Freeman

Loan Officer: Carrie Freeman

NMLS# 1140687

5 out of 5 Stars
Would Recommend
headshot image of Nick Kundert

Loan Officer: Nick Kundert

NMLS# 1000911

5 out of 5 Stars
Would Recommend

Working with Veterans United was a good experience. I appreciated the transparency and availability, as well as the speed at which the organization was able to make things happen. My only complaints lie within the automated uploading/ review service for documents. I had to re-upload or clarify portions of my documents on more than one occasion due to trivial or comprehension based concerns. Otherwise I was very satisfied with my home buying process and would look forward to working with Veterans United again in the future

headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

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5 out of 5 Stars
Would Recommend

As a first time home buyer, I didn't know where to start. I took to Veterans United, and from the moment I received a call from one of their employees I knew a home would come very soon. All of my interactions with Veterans United personnel was personable and real. I truly appreciate the service they provided me, and ultimately allowing me to become a homeowner.

headshot image of Jonathan Lucas

Loan Officer: Jonathan Lucas

NMLS# 43401

5 out of 5 Stars
Would Recommend

This is our second home purchase with Veterans United and the process was fast and easy! We were cleared to close a week early. We will be recommending their service to all of our friends and family. Thank you Rebecca Fowler and team for being at the top of your game!

headshot image of Rebecca Fowler

Loan Officer: Rebecca Fowler

NMLS# 1406990

5 out of 5 Stars
Would Recommend
headshot image of Nicole Culbertson

Loan Officer: Nicole Culbertson

NMLS# 1190796

5 out of 5 Stars
Would Recommend
Photo submission from Jennifer D.

Best service I have ever received and provides veterans with exactly what we need (a stress free experience). Thank you so much Lily, Olivia and Nate.

headshot image of Lily Farnen

Loan Officer: Lily Farnen

NMLS# 1912630

5 out of 5 Stars
Would Recommend
headshot image of DJ Leverton

Loan Officer: DJ Leverton

NMLS# 1407046

5 out of 5 Stars
Would Recommend
headshot image of Jerry Simons

Loan Officer: Jerry Simons

NMLS# 1378656

3.5 out of 5 Stars

I closed on May 7,2024. I thought that my 1st mortgage payment would be due July 1, 2024 but I was told my 1st payment would be June 1, 2024. At closing

headshot image of Michael Fible

Loan Officer: Michael Fible

NMLS# 2161436

5 out of 5 Stars
Would Recommend

Extremely helpful and easy to work with and willing to help 24/7

headshot image of Christopher P. Solomon

Branch Manager: Christopher P. Solomon

NMLS# 796629

More Reviews

See all 385,533 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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